20. (1) The owner of every hotel registered and licensed under this Ordinance and classified according to the star classification system shall provide the following minimum medical facilities for guests, namely:-(i) one and two star hotels- (a) a doctor on call available in close proximity of the hotel premises; (b) first aid equipment and a reasonable stock of life saving drugs; (c) two employees trained and qualified in first aid; (d) ensure availability of an ambulance, van or car to rush patients to a hospital in emergencies;(ii) three star hotels:-(a) as in sub clauses (a) to (c) in clause (i);(b) a drug store or chemist's shop with twenty four hours' service, if not existing in close proximity;(c) an ambulance or van;(iii) four and five star hotels:-(a) as in sub clause (a) of clause (i); (b) a separate consulting room with reasonable stock of life saving drugs and first aid equipments; (c) four employees trained and qualified in first aid;(d) an ambulance or a van convertible into an ambulance in emergency;(e) a drug or chemist's shop with twenty four hours' service, if not existing in close proximity. (2) The manager of a hotel shall take all possible care and provide all necessary medical aid without any loss of time to a guest or customer suffering from any serious attack, including heart attack and haemorrhage, or an accident.