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The Bangladesh Hotels and Restaurants Ordinance, 1982

( Ordinance NO. LII Of 1982 )

Provision of medical facilities
20. (1) The owner of every hotel registered and licensed under this Ordinance and classified according to the star classification system shall provide the following minimum medical facilities for guests, namely:-
 
 
 
 
(i) one and two star hotels-
 
 
 
 
(a) a doctor on call available in close proximity of the hotel premises;
 
 
 
 
(b) first aid equipment and a reasonable stock of life saving drugs;
 
 
 
 
(c) two employees trained and qualified in first aid; (d) ensure availability of an ambulance, van or car to rush patients to a hospital in emergencies;
 
 
 
 
(ii) three star hotels:-
 
 
 
 
(a) as in sub clauses (a) to (c) in clause (i);
 
 
 
 
(b) a drug store or chemist's shop with twenty four hours' service, if not existing in close proximity;
 
 
 
 
(c) an ambulance or van;
 
 
 
 
(iii) four and five star hotels:-
 
 
 
 
(a) as in sub clause (a) of clause (i);
 
 
 
 
(b) a separate consulting room with reasonable stock of life saving drugs and first aid equipments;
 
 
 
 
(c) four employees trained and qualified in first aid;
 
 
 
 
(d) an ambulance or a van convertible into an ambulance in emergency;
 
 
 
 
(e) a drug or chemist's shop with twenty four hours' service, if not existing in close proximity.
 
 
 
 
(2) The manager of a hotel shall take all possible care and provide all necessary medical aid without any loss of time to a guest or customer suffering from any serious attack, including heart attack and haemorrhage, or an accident.

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